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FAQ
Frequently asked questions
No, it is not possible to pick up products directly.Our company only sells its products on-line via Internet.
Products that are in stock are shipped from our warehouse within 24 hours of the order.Delivery to your address should therefore take a total of 48 to 72 hours for products in stock.
Everywhere in the United States and Canada.
The carrier will leave written notice if you are not present when your order is delivered.Contact DHL Express following the instructions on the notice. When placing your order, make sure you include all information that the driver needs, including phone number, digi-code, door number, floor, etc.
Feel free to contact our Customer Service department at any point during the order process.
Shipping and handling costs are fixed. Cabling Store applies a single rate, regardless of your location or the weight of your order.You will have the opportunity to confirm this amount when placing your order.
Your order will be delivered by DHL Express to the shipping address you provide on-line.We will send you e-mail to confirm that we have transferred the package to the carrier. From that point, you can be sure that your order will arrive within 48 – 72 hours.
The driver will leave a written delivery notice.DHL Express will leave written notice of the delivery attempt so that you can contact DHL to arrange another delivery time that suits you.
Please contact our Customer Service department.By sending e-mail. Attention: No returns will be accepted without prior authorization.
